The Town of East Gwillimbury (EG) continues to prepare plans in-line with Provincial and York Region Public Health Officials’ recommendations to ensure safe access to municipal facilities. 

Indoor Amenities 

Civic Centre 

Beginning October 4, residents will have expanded access to the Customer Service area located inside of the Town Office. Residents will be able to complete payments, pick-up or drop off items and schedule appointments to meet with Town Staff. 

Visitors to the Civic Centre are not required to provide proof of vaccination to enter the facility. Visitors must complete a COVID-19 screening form upon arrival. Visitors are asked to wear a face mask before entering the facility and follow all physical distancing protocols that are in place.

Visitors to the Civic Centre will have one point of access at the main entrance on the east side of the building, directly outside of Customer Service. All other entrances will remain closed to the public at this time.

If you have any questions, please email Customer Service for assistance.

Community Centres and Recreation Facilities 

All visitors to community centres including the East Gwillimbury Sports Complex, Ross Family Complex and Holland Landing Community Centre are required to complete a COVID-19 Screening Form and provide proof of full vaccination* prior to entering the facility for recreational activities, meetings, and/or events. 

All participants will be asked to show proof of the following: 

  • Completed COVID-19 Screening Form
  • COVID-19 vaccine receipt along with a piece of Government issued identification

*Individuals 12+ are considered fully vaccinated after they've received two doses of a Health Canada Approved Vaccine or one dose of the Jansen (Johnson and Johnson) vaccine and 14 days must have passed since receiving their last vaccine.

How to get your COVID-19 Receipt  
 You can get your proof of vaccination receipt one of three ways:
  • Save the email you got from the Ontario Ministry of Health after your appointment
  • Download a copy from the province's website 
  • Call the Provincial Vaccine Booking line at 1-988-943-3900
Examples of Government issued identification 

Documents that may be used to confirm the identity of the holder of the vaccine receipt include:

• Birth certificate

• Citizenship card

• Driver’s licence

• Government (Ontario or other) issued identification card, including health card

• Indian Status Card /Indigenous Membership Card

• Passport

• Permanent Resident card

Proof of Vaccination Exemptions 

Visitors who meet the following conditions are exempt from providing proof of vaccination: 

  • Children under 12 years of age
  • Individuals under 18 years of age, coaches, volunteers and officials entering a facility for the purpose of actively participating in an organized youth sport.
  • Individuals who provide a written Proof Medical Exemption

Letter of Instruction 

A Letter of Instruction has been released from York Region’s Medical Officer of Health, Dr. Karim Kurji, that effective October 1, 2021, all persons aged 12 and older, including those playing, coaching, and spectating organized sports must be fully vaccinated to limit the spread of COVID-19.

Due to operational considerations the Town will request compliance of the public as of October 1st 2021. Full enforcement will not take place until November 1, 2021. As a result, at this time, no individual, who is currently exempt because they are participating in an organized sport (participants aged 12-17 years or coaches/volunteers/officials) will be turned away if they are unable to provide proof of vaccination or medical exemption until October 31, 2021. 

East Gwillimbury Public Library

Visitors to the Library are not required to show proof of vaccination to access the Library or any support services or programs.

Visitors to the Library must complete the COVID-19 Screening Form and show the completed form to the facility screener. Library visitors are still required to abide by current health regulations set out by the Ministry of Health, including not entering the library if you are experiencing any COVID 19 symptoms, mask wearing, and social distancing.

EG Libraries are open for in-branch browsing, services such as photocopying and faxing, computer use, and outdoor story time and programs. Curbside pick-up and virtual programming are also still available.

To learn more about programs and services available at the library, please visit East Gwillimbury Public Library's website.

Outdoor Amenities

All outdoor amenities in EG are open! Residents can enjoy: 

  • Skate and bike parks
  • Basketball/multiuse courts
  • Tennis courts
  • Shade structures
 To view EG park locations and what's available, visit our Parks and Trails page.
 To find a trail near you, visit our Parks and Trails page.
Trail head parking lots
 Nokiddaa Trail Corner of Yonge St. and Mount Albert Rd.
 Radial Line Trail and Sharon Creek Trail Radial Line Park
981 Murrell Blvd., Sharon
 Vivian Creek Trail

Vivian Creek Park
19253 Centre St.


Conducting Town business during COVID-19

While we continue to navigate the COVID-19 recovery, there are new ways that you can interact with the Town.
Below, are a few commonly requested services and how you can complete them during these unique times.

Paying your water or tax bill

 The Town continues to take payments for water and tax bills through a variety of processes. You can:
  • Pay your bills online through your bank (select East Gwillimbury Taxes / East Gwillimbury Water or Utilities)

Drop off your cheque at the drop box located at the front of the Civic Centre

Access your tax/ water account activity by using the Self Serve Portal.

Purchase a green bin or blue box

Residents can purchase blue or green bins by visiting Customer Service, located inside of the Civic Centre during regular business hours. 

Visit the Garbage and Recycling Page for more information and details.

Participate in a recreation program

Registration for fall programs begins Tuesday, September 7. The Health and Active Living Guide outlines virtual and in-person program options for the fall season. The guide will be available online, learn more by visiting the Health & Active Living Guide page.

To help our residents stay healthy and active the Town launched a Health & Active Living Challenge on social media. All of the videos are still available with fun fitness, and family activities on our YouTube channel.

Purchase a fire permit

Please visit our Fire Burning Permits page, to learn more about fire permits, oversized burns/special fires (the cost is different than the standard fire permit) and their requirements.

Purchase a dog licence

Dog licenses are $35.90 and $26.60 for seniors (65+). To purchase a license complete the Credit Card Authorization form on our Animal Control webpage and email it to Customer Service for processing. Customer Service will then mail out the dog tags to your address.

Who should I contact? 

Click on the service you need below to send them an email.

Town events and meetings 

Town Events

To stay up to date on upcoming event details sign-up for our eNewsletter and check out our Events page and Calendar.


Council Meetings

View available upcoming meeting dates and agendas and more