East Gwillimbury’s Customer Service team provides residents, visitors and business with information and assistance regarding Town programs and services. Customer Service is available at Civic Centre and EG Sports Complex.

Call, email, or visit the team to:

  • Complete payments (a secure drop box is available to submit payments at the Civic Centre afterhours)
  • Purchase burn permits, bins, or dog licenses and pay parking tickets
  • Review account information
  • Register for programs
  • Ask questions
  • Commission documents*
  • Marriage Licences*

*These services are only available by appointment at the Civic Centre.

Customer Service Desk Hours of Operation
LocationHours Contact 
Civic Centre
19000 Leslie St., 
Sharon ON

Monday to Friday - 8:30 a.m. to 4:30 p.m. 



EG Sports Complex
1914B Mount Albert Rd., Sharon ON

Monday - 8:30 a.m. to 6 p.m.
Tuesday to Thursday -8:30 a.m. to 6 p.m.

Friday - 8:30 a.m. to 4:30 p.m.

Saturday - Closed.

Sunday - 3 to 7 p.m.

Hours vary by season.

Recreation or program inquires: 
Facility/arena inquires:
  • 905-478-2241


For assistance with water, roads, parks or facilities afterhours, please call 905-478-4282. A secure drop box is located at the front entrance of the Civic Centre to drop off payments or documents afterhours.

Contact us Online 

Staff doing an inspection outdoors
Report a Problem or Concern
Woman making online purchase on cell phone
Online payments, permits, accounts and registration
East Gwillimbury Town Office
Tell us how we're doing
By-law Enforcement Officer in Car
Submit a By-law Complaint