Health and Active Living Guide

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Resident and Non-Resident Registration Process Updates

Registration for ActiveNet users listed as an East Gwillimbury resident open a week before users not listed as a resident. East Gwillimbury ActiveNet users need to update their account address to ensure it lists “East Gwillimbury” as the city.

To do so, residents can log in to ActiveNet, select “Account Settings” and then select “Address Information,” updating the “City” field under this section.

For resident registration, the city included in your address must be "East Gwillimbury.” The system will not recognize Sharon, Mount Albert, Queensville, etc. as residential addresses.

If you require assistance, please contact our recreation team.

2025 Fall and 2026 Winter
Health and Active Living Guide

If you require the Health and Active Living Guide in an alternate format, please email Recreation Services or phone 905-478-3826.

Registration Dates

Winter 2026

Residents - Thursday, December 4 at 8:30 a.m.

Non-residents - Thursday, December 11 at 8:30 a.m.

Register for a Program

We encourage you to register at least one week before classes start to avoid cancellations. Use the drop-downs below to find out more information.

You can register online, in person, or over the phone:

In-person, at the EG Sports Complex
By phone, call 905-478-3826
Or, register online

Once you find a program, you can register online using iReg by searching the program name, code or location located in the Guide. If you have any questions, please email or call Recreation Services at 905-478-3826.

Find a program

Search for your program(s) by:

Keyword
Categories
Location
Date
Code

Look for your program!

You can create an account online through iReg or call the Recreation Services Office at 905-478-3826 and we can set one up for you!

Do you want to join a program that has already started? Contact our Recreation Services Office and we can help!

Privacy Statement
Personal information is collected under the authority of the Municipal Act, 2001, S.O. 2001, c. 25, s.8, s.11 and will be used for the purpose of registration, administration and implementation of Town programs and events and booking Town facilities. Your personal information will be protected in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). Questions about this collection and use of your personal information may be directed to the Town of East Gwillimbury's Privacy and Information Coordinator at 905-478-4283 Ext. 1414, 19000 Leslie Street, Sharon, Ontario, L0G 1V0, MFIPPA@eastgwillimbury.ca.

Registration Information

We encourage you to register at least one week before classes start to avoid cancellations. Use the drop-downs below to find out more information.

Refunds

All refunds requests must be submitted in writing to Recreation Services at leisure1@eastgwillimbury.ca. Please allow 2 to 3 weeks for all refunds to be processed. All refunds/transfers will be processed according to the date your written request is received by Recreation Services.

Refunds can be reflected back onto the form of payment used to register or credited on the participants account for future use. The account credit will not expire and can be used by any participant within the same family.

Non-Medical Refunds

Non-medical refunds for all programs (except aquatic leadership) will only be accepted prior to the second regularly scheduled class. Any refund requests made after the second week will not be fulfilled.

Note: Prices effective January 1, 2025.

Cancellation Option	Refund Policy
7 days or more to start of program.	Full refund, minus the $20 administration fee
6 days or less to start of program.	Full refund, minus the $20 administration fee
After 1st class, before 2nd class.	Prorated refund, minus the $20 administration fee.
After start of 2nd class.	No refund.

Refunds Due to Medical Needs

For all program and leadership course cancellations due to medical reasons, a full refund will be issued with a medical note with the administration fee waived. Refunds will be prorated if the refund request has come in while the course has started. Refunds/transfers will be processed according to the date your written request is received by Recreation Services.

Aquatic Leadership Refund Policy

Due to Aquatic Leadership programs requiring 100% attendance, late admissions cannot be granted. Non-medical related refund requests for all Aquatic Leadership courses will only be accepted a minimum of 7 days prior to the start of the first scheduled class. For refunds due to medical issues, please see above.

Transfers

There will be no fee penalty for transferring to another program. Transfers for general programs can take place up to the second regularly scheduled class, after that, transfer requests will not be accepted. All requests for transfers must be made by emailing us.

Waiting lists

If you cannot be accommodated in any of your selections, your name will be added to the waiting list for your first choice only. Program availability is only held for 48 hours before being offered to the next person on the waiting list.

Payment methods

Online

Our online registration platform iReg is a quick and easy way for you to register!

Payments accepted online:

Visa
Mastercard
American Express

Tips for registering online:

Feel free to add multiple programs to your cart.
Your registration is not complete by adding your choices to the cart. Be sure to complete the checkout process to register - even if programs are free.

Over the phone

On the day registration begins, please call the Recreation Office at 905-478-3826. Payments accepted by phone:

Visa
Mastercard
American Express

In-person

You can register in person at the East Gwillimbury Sports Complex.

Inclusion Support Frequently Asked Questions (FAQ)

How do I know if additional support is needed?

Additional support is required if:

Extra support is required at school, or participant has a safety plan with their educational institution
A disability exists that could affect the safety of the participant or other participants
Extra support is required at home for basic care
Participant is associated with a support agency and/or program
There are behaviours to be assisted with (i.e. biting, scratching, pinching, slapping, etc.)

Families are required to complete an All About Me Package and provide a Safety Plan, if the participant has one, to help program staff with any program adaptations. When considering recreation experience, please consider the individuals needs, and that the recreation inclusive setting may not be suitable for all persons. The health and safety of participants and staff is paramount, which could result in participants being denied access to the program.

Are staff available to provide support?

Yes, in most cases arrangements for one-on-one support can be made. The Town of East Gwillimbury attempts to accommodate requests for additional support for participants with disabilities. However, due to the number of requests or level of care provided, support cannot be guaranteed. Accommodations can be made and are subject to health, safety and cost considerations.

How do I register for inclusion support?

Follow these steps in order to register for Inclusion Support:

Register for one of our programs that meets the needs, hobbies, age and interests of the participant.
Connect with our Recreation Coordinator at awright@eastgwillimbury.ca to assist with filling out our required All About Me Form

Can I provide my own inclusion support?

Yes, you may provide your own support (family member, friend, trained support worker or social worker).

We require a Vulnerable Sector Screening and a signed release of liability form for these individuals.

The support person is required to participate in all activities as a positive role model for the participants and adhere to the Town of East Gwillimbury Policies and Procedures.

Fee Assistance Program

FAIR EG is a subsidy program created by EG to provide an opportunity for Fair, Accessible, and Inclusive Recreation for residents.

For more information on this program, be sure to check out our Fee Assistance Program page!

Looking for Summer Camps?

Please visit our Summer Camps page for more information.