Help us improve our Communications

The Town is conducting a public survey to gather feedback about what communication tools are working and ways to improve our communications! The survey results will help us better understand residents’ wants and needs.

Online Survey

Residents are invited to complete this brief online survey to share their feedback about:

  • How you receive Town news and information currently
  • How you would like to receive Town news and information in the future
  • What topics are you interested in learning about?

Complete the survey

Take our survey for your chance to win a $100 local business gift card. The draw will be held on May 6, 2024. Winners will be contacted by the Town via the email provided in the online survey.

Stay in Touch – See a listing of current communication tools!

Below is a list of the current communication tools the Town uses to share notices, events and important information with residents. You can click the links below to like/follow or sign-up for the various tools below:


The Town prepares a weekly eNewsletter that is sent to residents via email. Sign up for the eNewsletter now! The eNewsletter is also posted on the Town’s website. See past eNewsletters in our Latest News section of our website.

Social Media

The Town posts news and information on a variety of social media channels. You can like or follow us on:


The Town’s website has general information on all Town programs and services. Some helpful pages include:

Customer Service

The Town’s Customer Service team is available to answer your questions about the Town. You can connect with Customer Service in-person at the Civic Centre or Sports Complex, through email, or by calling 905-478-4282. To learn more visit the Customer Service page of our website.