On December 31, 2025, changes were made to the bulky item collection process. Bulky items such as furniture, mattresses, and toilets require a collection tag which are available for purchase through Customer Service at the Civic Centre, Sports Complex, HALP, and now at the Holland Landing and Mount Albert Public Libraries. A maximum of five tags may be used per pickup week. Bulky items and large appliances require a scheduled pick up date coordinated through GFL.
Collection tags cost $11.50 (plus tax) for a sheet of five tags.
Contact GFL at 1-866-421-5625 or email to schedule an appointment for pick up.
Please break down or separate large/heavy items, if possible. Please note, that the tank and bowl must be separated on two-piece toilets to ensure collection. Bundle small loose pieces. Tie carpeting and linoleum in rolls measuring no longer than 1.2 metres (4 ft) and weighing less than 20 kilograms (44 lbs).
Learn more about bulky item pick up on our Garbage, Recycling and Green Bin page.
Collection tags are now available at the Holland Landing and Mount Albert Public Library branches!
Collection tags allow you to set out additional garbage or bulky items over the two-item limit on your scheduled collection day. One tag per additional item, up to a limit of five per collection day, is required. Follow the chart below for tips on how to properly display collection tags:
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How to display Collection Tags |
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On a Bag |
On a Garbage Can |
Bulky Items |
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Collection tags are sold in quantities of five, do not expire, and are non-refundable. Collection tags are not required for yard waste, blue box, green bin or large metal items (White Goods).
Learn more about collection tags on our Garbage, Recycling and Green Bin page.
Our Customer Service Team is here to help!