The Town of East Gwillimbury (EG) issues monthly water and sewer bills for all residents and businesses that use Town water and sewer services. EG’s water and wastewater rates cover the maintenance, testing, and treatment of Town infrastructure, Town operations, and York Region Services. EG’s water and wastewater rates cover the costs of

  • York Region Services – Water supply to the Town and wastewater treatment
  • Town Operations – Water delivery to residents
  • Town Infrastructure – Maintenance of over 270 kms of Town water and wastewater pipes

Understanding your water bill

Expand the chart below to view a water bill and learn more about each section and charge: 

Usage/variable charges

The usage charge on your bill is based on the amount of water used per billing period. To lower this rate, consider implementing water conservation techniques. Visit York Region’s website for tips and ideas on how you and your family can help limit water usage and conserve water.

Delivery/fixed charge

The delivery charges on your bill are a fixed rate that ensures when you turn on your taps, you receive clean and safe drinking water that is also taken away in the wastewater system once finished.

The charges also pay for:

  • Repair and replacement of infrastructure (pipes, pumping stations etc.)
  • Staff time (to conduct inspections, maintain infrastructure etc.)
  • Treatment of water in the wastewater system

Learn more about your drinking water quality.

2025 Water Rates 

2025 Water and Wastewater Brochure

2025 Residential Rates
ServiceMeter SizeFixed Charge Per MonthUsage (variable)

Water

5/8" and 3/4"

1"

1.5"

2"

3"

4"

6"

8"

$24.00

$60.00

$120.00

$192.00

$360.00

$600.00

$1,200.00

$1,920.00

  • Less than 35m3= $2.47 m3
  • More than 35m3= $4.05 m3

Wastewater(sewer)

5/8" and 3/4"

1"

1.5"

2"

3"

4"

6"

8"

$24.00

$60.00

$120.00

$192.00

$360.00

$600.00

$1,200.00

$1,920.00

$2.39 m3

2025 Commercial/Industrial and Multi-Residential Rates
ServiceMeter SizeFixed Charge Per MonthUsage (variable)

Water

5/8" and 3/4"

1"

1.5"

2"

3"

4"

6"

8"

$24.00

$60.00

$120.00

$192.00

$360.00

$600.00

$1,200.00

$1,920.00

  • Less than 35m3= $2.47 m3
  • More than 35m3= $3.25 m3

Wastewater(sewer)

5/8" and 3/4"

1"

1.5"

2"

3"

4"

6"

8"

$24.00

$60.00

$120.00

$192.00

$360.00

$600.00

$1,200.00

$1,920.00

$2.39 m3

Paying your water bill 

Water and sewer bills are billed monthly and are due on the last business day of the month. Bills are sent via regular mail or through the Online Portal. The Town offers two automatic payment withdrawal options available to pay your water bill or payment can be made:

  • At the Civic Centre (19000 Leslie Street, Sharon)
  • By mail
  • Through your bank
  • Online

Sign up for e-billing

To set-up your account, find your 5-digit access code on your water and sewer bill and visit the Online Portal.

Landlords, please note that only the current primary account holder can sign up for e-billing. If you sign up to receive bills through the Online Portal, your tenant will not receive a mailed copy of their bill. Please visit the Opening a Tenant Water Account Form for more information.

Change your mailing address

Learn how to change your mailing address for your water/sewer bill.

Seniors and low-income disabled persons deferral program

The Town offers a Seniors, Low-income Seniors, and Low-income Disabled Homeowners deferral program. This program allows qualifying homeowners to defer 50% of the monthly fixed/delivery from their water bill to their tax account. This amount acts as a lien against the property until the home is sold or a title change occurs. All deferral balances must be repaid to the Town at that time.

If you qualify, please complete the application form or print the PDF copy of the form and mail it to:

The Town of East Gwillimbury
Attention: Water Billing Department
19000 Leslie St.
Sharon ON L0G 1V0

Learn more about paying your water bill

Financial fees and charges

To view fees related to reprinting a water bill, setting up a new water account or ownership change, please visit the Fees and Charges page and select the Finance Department fees link.

Questions?

If you have questions about your water and sewer bills, please contact Customer Service by phone at 905-478-4282 or by email.