The Town of East Gwillimbury (EG) offers multiple options for paying your water and sewer bill. Please consider processing times when making payments close to due dates to avoid late payment charges. The Town does not accept credit card payments for water/sewer bills at this time.

Change mailing address

As the registered property owner, you can update your mailing address at any time to make sure you are receiving your water/sewer bills. Please fill out our change of address form.

Online account access to water accounts

Residents can now register to access water bills online via the Town’s online portal. This safe and secure online portal will allow residents to:

  • View account balances
  • View account transactions
  • View previous bills

To set-up your account, find your 5-digit access code on your water or tax bills and click below to log in!

Online Portal

Interest and penalty on your water and sewer bill

The Town charges a penalty of 1.25% per month on outstanding water/sewer. This penalty is charged once monthly in compliance with the Municipal Act, 2001. Please note, penalty is not charged on penalty. If you did not receive your water/sewer bill, please contact customer service. Failure to receive a water/sewer bill does not exempt the bill from being due or exempt the taxpayer from incurring late payment charges.

How to pay your water/sewer bill

Learn about the different payment options for paying your water/sewer bill.

Preauthorized payment plan

The Town of East Gwillimbury offers 2 PAP options for the payment of your water/sewer bills.

  • Option #1- PAP the full billed amount is withdrawn on the bill due date, 12 times per year.
  • Option #2- Equal Payment Plan the monthly withdrawal amount is established based on your previous bill history. A minimum of one year of billing history is required to enroll in this plan. Withdrawals will occur on the 19th of each month.

To join our PAP,  please fill out the pre-authorized payment form (water/sewer) and email it to our Water Billing Department.

To cancel your PAP plan, or change your banking information on your existing plan, please fill out the property tax and water/sewer bill stop/change form, and email it to our Tax and Water Services Department.

Online/phone banking through your bank

You can set the Town up as a payee through your online banking and make bill payments at your convenience. Most chartered banks have the payee name listed as East Gwillimbury water or East Gwillimbury utilities.

Please consider the banks processing time when making payments close to due dates to avoid late payment charges.

If you have complications finding the payee, please contact your bank directly.

In person at the office/drop box or any chartered bank

  • Payments can be made by cash, cheque, or direct debit in person at the Civic Centre. Cheques are payable to the Town of East Gwillimbury, please include your account number on the subject line for reference.
  • You also have the option to drop off a cheque payment along with your water/sewer payment stub in our secure locked drop box located at the front office entrance of the Civic Centre.

19000 Leslie St.

Sharon ON L0G 1V0

  • You can pay your water/sewer bill in person at any chartered bank. Please consider the banks processing time when making payments close to due dates to avoid late payment charges.

By mail

You can mail in your cheque payment along with your water/sewer payment stub to:

The Town of East Gwillimbury

19000 Leslie St.

Sharon ON L0G 1V0

Please consider processing times when making payments close to due dates to avoid late payment charges.

Financial fees and charges

View the financial service fees. Please contact customer service to access and pay for these services.