Town Response to COVID-19

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Snow Clearing

Who is responsible

Roads with the highest speeds and greatest volume of traffic, called primary (or arterial) roads, are the responsibility of York Region. Examples of primary roads include: Leslie Street, Woodbine Avenue, Warden Avenue, McCowan Road and Kennedy Road.  Secondary (or collector) roads have less traffic but also have bus routes and generally lead to primary roads. These are the responsibility of the Town of East Gwillimbury. Examples of secondary roads include: Doane Road, Boag Road and Holborn Road. Smaller residential roads are also the responsibility of the Town. All sidewalks in East Gwillimbury are maintained by the Town. The following information pertains to the clearing of Town-maintained roads and sidewalks.

To report a snow related concern on primary roads, please call the Region of York at 905-830-4444 Ext. 75200. To report snow related concerns on secondary or residential roads, please call the Town of East Gwillimbury at (905) 478-4282.  

Snow removal frequently asked questions
Weather-related closures & cancellations

Salting and sanding of Town roads

Sand/salt trucks are dispatched at the start of a snowfall and at the first sign of roads beginning to ice. Once that is complete, and if there is sufficient snow to warrant, plowing begins. Sidewalk clearing is generally completed within 24 hours after the end of the storm; however, when we have a heavy snowfall, or successive winter events back to back, it may take longer to clear all sidewalks.


During the winter months, Town staff patrol the roads for hazardous conditions. When snow accumulation reaches 8 centimetres (3 inches), secondary roads are plowed first to ensure that motorists and emergency service vehicles like fire trucks and ambulances, can safely travel to hospitals, schools and work, and get to public transportation. Residential streets are plowed only after snow accumulation reaches 10 centimetres (4 inches). When streets require plowing, they are cleared within 12 hours for secondary roads and 24 hours for residential streets. Heavy snowfalls or successive storms can sometimes extend this period.


Sidewalks are cleared after snow accumulation reaches 2.5 cm (1 inch). Sidewalks located on primary and secondary roads with schools are plowed first, followed by residential sidewalks. Sidewalk sanding is done when extremely slippery conditions exist.

How you can help

  • Remove ice, snow and other obstructions from catchbasins to allow proper drainage of snowmelt and rainwater.
  • Make sure you or your snow removal contractor do not push snow or blow snow from your driveway onto the street or across the street onto other properties
  • Do not place snow or ice in a ditch or anywhere it may obstruct a culvert or other drainage outlets
  • Every time the snowplow clears your road, it pushes snow to the curb. It is your responsibility to remove plowed snow at the end of your driveway.
  • Pile snow on the right side of your driveway (when facing the road) when shovelling. This helps minimize the ridge of snow created by the snowplow at the end of your driveway.
  • Park vehicles off the street. Vehicles left on the street during plowing operations will be ticketed.
  • Remove snow from around fire hydrants.