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Tragic Incident in Mount Albert

Message from the Mayor Banner

Statement from Mayor Virginia Hackson 

This past Saturday, a tragic incident unfolded in Mount Albert which has affected our entire Town. To the
victims, family, friends, and neighbours I extend, on behalf of Council, our deepest condolences,
and sympathies.

I want to acknowledge the first responders who attended the scene – our own East Gwillimbury
Emergency Services fire crews, York Region paramedics and York Regional Police. These are difficult
calls to manage and I know there will be a lasting affect for those on scene and I encourage
everyone to take the necessary steps to reach out for the support needed.

Many will feel the impact of the events in the days, weeks, and months ahead. There are resources
available. We are working with community partners and agencies to coordinate counselling
services for our residents. Victim Services of York Region have provided this linklinks to external site, which provides
free mental health support for Ontario residents. A list of available mental health supports is also available below.

We are a small Town with a big heart, and this is what will move us forward through such a tragedy.

Thank you to everyone for the kind words and I ask everyone to please support your family, friends,
and neighbours where possible.

This continues to be an active investigation led by York Regional Police and they will provide further
details when available.

Feel free to contact my officelinks to external site if further assistance is required. 

Mental Health Supports 

  • Mindbeacon.comlinks to external site – Free mental health support for Ontario residents
  • Tip sheet for parents: Talking with your children after violence/trauma 
  • Victim Service of York Region – 24/7 crisis counselling at 905-953-5363
  •  York Support Services Network – Mental health services and supports  
  • 310-COPE: 905-310-COPE (2673) or 1-855-310-COPE (2673) - available 24/7

  • Mental Health Helpline: 1-866-531-2600 - available 24/7

  •  York Hills Help Phone Line: 905-503-9561 Monday, Wednesday, Friday 9:30-4:00pm for children and youth (0-18 years) and their parents, caregivers or adult supporters. Visit for more information. 

  •  Canadian Mental Health Associationlinks to external site has a number of resources listed on their website including:
    • Dcontario.orglinks to external site – Distress Centre’s available via phone or a web chat function
    • Kids Help Phone – 1-800-668-6868 or text CONNECT to 686868 for youth mental health support