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Town Response to COVID-19

Click here to find up to date information related to the Town's response to COVID-19

 > Home Page > About Us > Public Notices > General Notices > COVID-19 Updates > What's Available in EG?

What's Available in EG?

The Town continues to prepare plans in-line with Provincial and York Region Public Health Officials’ recommendations to ensure safe access to municipal facilities. Click the following links for an outline of the updates planned to date:

Indoor Amenities
Outdoor Amenities Who to Contact Town Events and Meetings


Indoor Amenities 

Community Centres and Facilities 

During the current provincewide emergency break, indoor recreation facilities will be closed for programs, permits and public access including the Sports Complex, Holland Landing Community Centre and Ross Family Complex. Ice programs and permits have been cancelled and participants will be contacted via email and refunds issued. 

The library will modify its services to include contactless curbside pick-up, one-hour in-library computer use, printing and photocopying services. The library’s capacity limit will remain at five and anyone entering the facility will perform screening and contact tracing.

Spring Registration 

Registration for virtual spring programs is now open! Programs begin the week of April 12, please view the Health & Active Living Guide for a full list of programs for the entire family! All in-person programs will begin May 3 if restrictions permit. The Town will attempt to transfer as many in-person programs to virtual as possible during the emergency brake. 

East Gwillimbury Public Library 

The Library is offering curbside pick-up, one-hour in-library computer use, printing and photocopying services. The library’s capacity limit will remain at five and anyone entering the facility will perform screening and contact tracing.

With no in-library browsing, customers are encouraged to place items on hold through their online account, the EGPL app, or by calling the branch for assistance. If residents are not sure what you want to read, they can participate in the “Borrow a Book Bundle” and let the library choose something for them. Each book bundle contains five carefully chosen titles selected by one of the library’s knowledgeable staff. 

 For more information visit their website.links to external site 

Outdoor Amenities 

Playgrounds, benches and off leash dog areas remain open for use with members of your own household. Where physical distance can not be maintained, masks are required. All other outdoor amenities are closed, including sport fields, tennis courts, sport courts (basketball), and skate and bike parks. 

Conducting Town Business During COVID-19

While we continue to navigate the COVID-19 recovery, there are new ways that you can interact with the Town.
Below, are a few commonly requested services and how you can complete them during these unique times.

Paying your water or tax bill 

The Town continues to take payments for water and tax bills through a variety of processes. You can:

- Pre-Authorized Payment Form - Property Taxes
- Pre-Authorized Payment Form - Water & Sewer
- Property Tax and Utility Billing Stop/Change Form

  • Drop off our cheque at the drop box located at the front of the Civic Centre
  • Access your tax/ water account activity by using the Self Serve Portal.

Purchase a Green Bin or Blue Box 

During COVID-19, you can still purchase a new green bin or blue box. Green bins are $21.70 and blue bins are $11. Visit the Garabge and Recycling Page and email it to customerservice@eastgwillimbury.ca. Our Customer Service Team will complete the payment and our great Roads team will deliver your bin right to your house! Bins are delivered once a week on Fridays.

Participate in a Recreation Program 

During the beginning of COVID-19, the Town had to close all municipal facilities and cancel all in-person
programs. To help our residents stay healthy and active we launched the Health & Active Living Challenge on our social media channels. All of the videos are still available with fun fitness, and family activities at
www.youtube.com/TownEastGwillimburylinks to external site. The Town is running virtual programs. To learn more visit the Health & Active Living Guide page.

Purchase a Fire Permit 

To obtain a fire permit, please visit the Fire Permits webpage, complete the fire permit application form and the Credit Card Authorization form. Please note: the date and signature are mandatory to be included on the application form. Scan both forms and email them to customerservice@eastgwillimbury.calinks to external site for processing
or drop it off at the Town’s dropbox with the completed forms and a cheque for $37.80 in an envelope with your
name, phone number and email address.

Purchase a Dog License 

Dog licenses are $35.90 and $26.60 for seniors (65+). To purchase a license complete the Credit Card
Authorization form on our Animal Control webpage and email it to customerservice@eastgwillimbury.calinks to external site for processing. Customer Service will then mail out the dog tags to your address.

Who to Contact

Town Events and Meetings 

Town Events 

To stay up to date on upcoming event details sign-up for the eNewsletterlinks to external site

Council Meetings 

Upcoming meeting dates and agendas are available at www.eastgwillimbury.ca/agendaslinks to external site