Response to COVID-19

Posted April 3, 2020

In a continued effort to protect the community and stop the spread of COVID-19, all Town facilities, including the Civic Centre, community centres, libraries and recreational spaces will remain closed until further notice. All spring programs, facility permits, and Town events are cancelled until June 30, 2020For a full list of updates and frequently asked questions please visit our dedicated COVID-19 page

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Building Permits and Inspections

Development Services service level during the COVID-19 Pandemic

After careful consideration and to reduce the risk to Town of East Gwillimbury residents, customers and employees during the global COVID-19 pandemic, the Town’s Development Services department is amending service level until further notice. Please note that some staff work remotely and service level may be impacted by future developments. Town facilities, including the Civic Centre are closed for public access until further notice. 

Following the Province's announcement, the Building Standards Branch will continue to provide the following services:
  1.  ALL electronic Building Permit Applications can still be received, processed, and permits issued (no impact).
  2. Inspection services for existing building projects considered to be essential by the Province will continue. No inspections can be conducted for NEW permit applications, not considered to be essential by the Province.

Announcement Summary 

On April 3, 2020, the Province of Ontario updated the list of essential businesses that can remain open during the COVID-19 Pandemic to include only essential construction projects. Specifically, the following construction projects are considered to be essential and can remain operational (all other construction projects are to cease):
  1. Construction projects and services associated with the healthcare sector, including new facilities, expansions, renovations and conversion of spaces that could be repurposed for health care space.
  2. Construction projects and services required to ensure safe and reliable operations of, or to provide new capacity in, critical provincial infrastructure, including transit, transportation, energy and justice sectors beyond the day-to-day maintenance.
  3. Critical industrial construction activities required for,
    i. the maintenance and operations of petrochemical plants and refineries,
    ii. significant industrial petrochemical projects where preliminary work has already commenced,
    iii. industrial construction and modifications to existing industrial structures limited solely to work necessary for the production, maintenance, and/or enhancement of Personal Protective Equipment, medical devices (such as ventilators), and other identified products directly related to combatting the COVID-19 pandemic.
  4. Residential construction projects where,
    i. a footing permit has been granted for single family, semi-detached and townhomes
    ii. an above grade structural permit has been granted for condominiums, mixed use and other buildings, or
    iii. the project involves renovations to residential properties and construction work was started before April 4, 2020.
  5. Construction and maintenance activities necessary to temporarily close construction sites that have paused or are not active and to ensure ongoing public safety.

The full list of businesses, including construction projects, are available at the Government of Ontario's websitelinks to external site

Building Permit Applications

Existing Applications:  
Building permit applications received prior to the closure of Town Hall will be reviewed and processed. Staff will advise you of the status of your application, the permit application number and the required outstanding permit fee. Outstanding payments for building permit applications currently in the Town’s possession can be paid for by cheque, placed in an envelope, properly labeled as “Building Standards Branch – Permit Payment”. The envelope can be placed in the drop-box located at the main entrance, on the east side of Town Hall. 

Please note that building permits may not be issued if Development Charges apply and are outstanding. Outstanding payments can be submitted in the drop-box located at the main entrance, on the east side of Town Hall. Please mark your envelope “Attention: Development Finance”, and ensure the invoice is attached.

New Applications
The Building Branch is accepting electronic building permit applications effective April 6: 
Small electronic permit applications - can be submitted by email in PDF format to
Larger electronic permit applications - can be submitted at the Town Hall drop-box (during the COVID-19 pandemic) on a USB drive (or other digital media). Alternate formats for permit application may also be available – please contact us at

What is required in the drop-box:
• An envelope or ziploc bag, labeled as “Building Permit Application”
• The envelope or ziploc bag should only include:
  1. USB Drive with all electronic documents, plans, and drawings. TIP - Use the same USB for multiple permit   applications! We will make every effort to return your USB Drive, however, we cannot make any guarantees.
  2. An original, signed, hard copy of the Building Permit Application form with your phone and email on the form.
  3. A cheque made out to the “Town of East Gwillimbury” for the permit fees.
You can calculate your building permit fees using Calculation of Fees Table. If you have any questions in related to your building permit fees, please contact us at

For full submission details, please see the following instructions:  

During the closure, please submit any general Building related inquiries via email to

Building Inspections

The Town’s building inspectors are outfitted with mobile technology and as such, building inspection services have not been impacted at this time. 

To request an inspection, the permit holder or authorized agent of the owner must provide:

• Name and Phone Number;
• Municipal Address;
• Building Permit number;
• Type of inspection; and
• Requested Inspection date.
Please email your inspection request with the above information to

The Building Code Act and the Ontario Building Code are still in effect and construction without a building permit is prohibited. Prescribed building inspections are still required to be scheduled, including occupancy inspections.

General Information 

In this section, you will find information regarding the variety of mandated and non-mandated services the Building Standards Branch provides to the Town’s builders, developers and residents. 

These services include application of standards with respect to the safety of buildings with reference to public health, fire protection and structural sufficiency.  The standards are applied through plan examination and site inspection functions related to buildings, plumbing systems, heating systems and on-site sewage systems.