Town Response to COVID-19

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About Us
- - Community Information
    Community history and future development information
  - Community Resources
    Community information including sports, services and government
- - Transportation
    The many modes of transportation and different ways to get around
  - Maps
    Useful maps of our community, roads, trails and parks
- - Residents' Guide
    Useful information for new and current residents
  - Heritage
    Learn how the Town works to protect & promote our heritage
- - Our Page in the Express
    Discover what's new in East Gwillimbury
  - Customer Service
    Report a problem, submit a query or request for service
Things To Do
- - Community Events
    See the latest events happening in East Gwillimbury
  - Health & Active Living Guide and Programs
    Recreational activities for the whole family
  - Parks & Sports Fields
    Information and maps for parks, splash pads & sports fields
- - Trail Locations & Maps
    See the Town's many rural and natural activities
  - Library
    Browse for books and other services at the local branch
  - Town Events
    See what events are hosted by the Town
- - Get Involved
    Discover how you can become more involved in your Town
  - Community Centres
    Book one for your next community or family event
  - Public Skating
    A great way to stay active!
- - Summer Camps
    A wide variety of programs for kids of all ages
  - Field Closures
    Soccer field and baseball diamond closures here!
Services
- - Garbage Pick-up
    View the collection schedule calendar
  - Building Permits
    Construct, repair or renovate. You need a permit first
- - Property Taxes
    The easiest ways to pay your bills on time
  - Water & Sewer Bills
    Find out what your rates are and how they are determined
- - Emergency and Community Safety Services Department
    Information on your Town's Emergency Services Department
  - Approved Fill By-law
    Commercial fill and site alteration project requirements
- - Winter Road Maintenance
    Information on plowing and salting our streets
  - Developing in East Gwillimbury
    Information and applications for developing in EG
Business
- - Advantage EG
    East Gwillimbury's Economic Development
  - EG Business News
    Get the latest business newsletter and information
- - Permits, Applications & Licences
    How and what you need to obtain a business licence
  - Competitive Bids
    See open and recent results of competitive bids
- - Employment Land
    Vacant employment land opportunities in our community
  - York Cooperative
    Benefits of engaging in common procurement activities
- - Economic Development
    Shaping the Town's economy over the next ten years
  - Business Directory
    Your all-access pass to our local online business directory
Government
- - Municipal Election
    Municipal Election Information
  - Council Meetings
    Livestream meetings and view the Council meeting schedule
- - Advisory Committees
    Learn about the Committees that advise Council
  - Strategic Plan 2019 - 2022
    Establishing future direction for the Town
- - Business Plans & Budgets
    The latest annual operating and capital budgets
  - Agendas & Minutes
    Find out what issues are being discussed at Town Hall
- - Council Members
    Learn about the people representing you in Town Hall
  - Town Structure
    Discover Town branches and their responsibilities

> Home Page > Government > Town Structure > Corporate Services > Customer Service

Customer Service

Our friendly, knowledgeable EG Customer Service Team can provide you with helpful information, process payments and assist with general inquiries regarding Town programs and services, including:

Contact us online anytime (24/7) to:

Contact us:

	Phone: 905-478-4282
	Email: customerservice@eastgwillimbury.ca
	Fax: 905-478-2808

Hours:
Monday to Friday 8:30 a.m. to 4:30 p.m. For your convenience, a secure drop box is located at front entrance.

After Hours:
You may leave a voicemail in our general mailbox. Your call will be returned by the end of the next business day.
If you have an emergency with regards to water, sewers, roads, parks or recreation facilities, please call 1-833-643-0055 and your call will be answered.