Customer Service
Our friendly, knowledgeable EG Customer Service Team can provide you with helpful information, process payments and assist with general inquiries regarding Town programs and services, including:
Contact us online anytime (24/7) to:
- Tell us how we're doing
- Report a problem or concern
- Submit a request for service
- Inquire about Town events or services
- Report a streetlight outage
- Submit a by-law complaint
Contact us:
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Phone: 905-478-4282 |
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Email: customerservice@eastgwillimbury.ca |
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Fax: |
Hours:
Monday to Friday 8:30 a.m. to 4:30 p.m. For your convenience, a secure drop box is located at front entrance.
After Hours:
You may leave a voicemail in our general mailbox. Your call will be returned by the end of the next business day.
If you have an emergency with regards to water, sewers, roads, parks or recreation facilities, please call 1-866-262-4157 and your call will be answered.
Please note, effective June 11, 2018 the NEW after hours number will be
1-833-643-0055
