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Customer Service

Our friendly, knowledgeable EG Customer Service Team can provide you with helpful information, process payments and assist with general inquiries regarding Town programs and services, including:

Contact us online anytime (24/7) to:

Contact us:

Phone Icon  Phone:
905-478-4282
Email Icon 1 Email:
customerservice@eastgwillimbury.ca
 

Fax:
905-478-2808

Hours:
Monday to Friday 8:30 a.m. to 4:30 p.m. For your convenience, a secure drop box is located at front entrance.

After Hours:
You may leave a voicemail in our general mailbox. Your call will be returned by the end of the next business day.
If you have an emergency with regards to water, sewers, roads, parks or recreation facilities, please call 1-866-262-4157 and your call will be answered.