> Home Page > Government > Publications > Town Plans and Strategies > Strategic Plan > Quality programs and services
Quality programs and services
Strategic Priority
Provide affordable programs and services which celebrate our quality of place, culture, heritage, and natural environment while promoting a healthy, inclusive, and safe community
Strategic Actions
- Continue to develop high quality programs that promote healthy and active living that encompass the diverse interests of our residents
- Provide programs and services that are inclusive, affordable, and accessible to all residents
- Continue to build and leverage natural heritage features, allowing residents to connect with the environment
- Continue to advocate for a safe and livable community for our residents while leveraging opportunities and partnerships
- Continue to support and promote the arts, culture and heritage of East Gwillimbury
Current Projects
This portion of the website will continue to be updated throughout the Term with relevant projects and plans.
2019
Community Parks, Recreation & Culture
- Five new parks opened in our community by end of summer 2019
- Launched the Town’s first three day festival Tapestry of Taste Aug 9-11 in partnership with the Sharon Temple
- Launched FAIR EG – Recreation Fee Subsidy program in March 2019
- Expanded Engaged EG Volunteer Program to include additional training opportunities
- Final year of Town’s Emerald Ash Borer (EAB) program on schedule and on budget
- Operations Centre Phase 1 Construction Complete and Phase 2 facility construction has commenced
- Health & Active Living Plaza public consultation sessions underway
- Opened our newest staff office space, the Annex in May 2019
- Completed the Civic Centre SmartFlower and Emergency Management Retro-fits
Community Infrastructure & Environmental Services
- Transportation (TMP) and Water Wastewater Master Plans are underway – Memorandum to Council scheduled for Q1/Q2 2020
- Development Fee & By-law Review partnership with Corporate Services
- Updating the Towns Traffic policies will coincide with the Transportation Master Plan Update in Q2/Q3 2020
- The consolidation of the Towns Traffic & Parking By-laws was completed in Q4 of 2019
- Launching waste bag tag program in 2020
- Maintain full compliance of drinking water license regulatory requirements
- Construction projects, including asphalt resurfacing and miscellaneous concrete repairs are complete for 2019 locations
- Mount Albert Water Meter Replacement complete Q4 2019
Development Services
- To encourage comments on Planning Applications, new notice signs have been implemented to attract and simplify the Planning process
- Staff conducted 4 Public Open Houses to invite the public to come and have a discussion with Town Planners on topics such as: Heritage Registry Review, 404 Secondary Plan and the Town’s Zoning By-law
Emergency Community Safety Services
-
Continue focus on Public education/Prevention programs, events and campaigns such as:
Beat the Heat
Emergency Services Camp
Emergency Preparedness Week
Accessory Apartment Workshop for Realtors
Evening with the Firefighters – Southlake Auction
Guidelight Program - Received Firehouse Sub Grant Public Safety Foundation to support and enhance programs
- Aerial pumper/driver training
- Company Officer development
- Corporate Emergency Management Training
- Paid on-Call Recruit training
- Aerial Apparatus Delivered
- Emergency Plan and By-law Update (Annual Compliance update)
- 2019 Emergency Management Compliance on track
- Tanker Shuttle Accreditation Planning
- Traffic/parking by-law update planned for September 2019
- Idling Control By-law approved in July 2019
- Smoking By-law joint report with Legal approved in June 2019
- Continuation of Town’s positive ticket program
Corporate Services
- 2018 year-end audit and financial statements completed with enhanced resident-focused documents
- Development Charge By-law Update complete (Bill 108 changes to DC legislation, review and sensitivity analysis underway)
- User Fee By-Law update underway with completion expected in 2019
- Staff are working on reviewing internal processes and system to move towards a more self-serve, user friendly process in billing and customer service
- New website development underway
- Continue to develop knowledge base and needs assessment for technology to enhance resident experience.
- Continue priority focus on information systems development to optimize organizational efficiency and effectiveness
- Continue to work with YorkNet to expand fiber connectivity of Town facilities
Legal and Clerks
- Acquired cyber insurance to protect the Town against cyber-attacks/threats
- Updates to the Town’s No Smoking By-law approved to ensure all parks and municipal property are kept smoke-free (including cannabis)
- Enhanced road claim forms and process for residents
