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Quality programs and services

Quality Programs and Services - headerStrategic Priority

Provide affordable programs and services which celebrate our quality of place, culture, heritage, and natural environment while promoting a healthy, inclusive, and safe community

Strategic Actions

  • Continue to develop high quality programs that promote healthy and active living that encompass the diverse interests of our residents
  • Provide programs and services that are inclusive, affordable, and accessible to all residents
  • Continue to build and leverage natural heritage features, allowing residents to connect with the environment
  • Continue to advocate for a safe and livable community for our residents while leveraging opportunities and partnerships
  • Continue to support and promote the arts, culture and heritage of East Gwillimbury

Current Projects​

This portion of the website will continue to be updated throughout the Term with relevant projects and plans.


Community Parks, Recreation & Culture

Community Infrastructure & Environmental Services

Development Services

  • To encourage comments on Planning Applications, new notice signs have been implemented to attract and simplify the Planning process
  • Staff conducted 4 Public Open Houses to invite the public to come and have a discussion with Town Planners on topics such as: Heritage Registry Review, 404 Secondary Plan and the Town’s Zoning By-law

Emergency Community Safety Services

  • Continue focus on Public education/Prevention programs, events and campaigns such as:
    Beat the Heat
    Emergency Services Camp
    Emergency Preparedness Week
    Accessory Apartment Workshop for Realtors
    Evening with the Firefighters – Southlake Auction
    Guidelight Program
  • Received Firehouse Sub Grant Public Safety Foundation to support and enhance programs
  • Aerial pumper/driver training
  • Company Officer development
  • Corporate Emergency Management Training
  • Paid on-Call Recruit training
  • Aerial Apparatus Delivered
  • Emergency Plan and By-law Update (Annual Compliance update)
  • 2019 Emergency Management Compliance on track    
  • Tanker Shuttle Accreditation Planning
  • Traffic/parking by-law update planned for September 2019
  • Idling Control By-law approved in July 2019
  • Smoking By-law joint report with Legal approved in June 2019
  • Continuation of Town’s positive ticket program

Corporate Services

  • 2018 year-end audit and financial statements completed with enhanced resident-focused documents
  • Development Charge By-law Update complete (Bill 108 changes to DC legislation, review and sensitivity analysis underway)
  • User Fee By-Law update underway with completion expected in 2019
  • Staff are working on reviewing internal processes and system to move towards a more self-serve, user friendly process in billing and customer service
  • New website development underway
  • Continue to develop knowledge base and needs assessment for technology to enhance resident experience.
  • Continue priority focus on information systems development to optimize organizational efficiency and effectiveness
  • Continue to work with YorkNet to expand fiber connectivity of Town facilities

Legal and Clerks

  • Acquired cyber insurance to protect the Town against cyber-attacks/threats
  • Updates to the Town’s No Smoking By-law approved to ensure all parks and municipal property are kept smoke-free (including cannabis)
  • Enhanced road claim forms and process for residents