Town Response to COVID-19

Click here to find up to date information related to the Town's response to COVID-19

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What's Available in EG?

The Town continues to prepare plans in-line with Provincial and York Region Public Health Officials’ recommendations to ensure safe access to municipal facilities. Click the following links for an outline of the updates planned to date:

Indoor Amenities
Outdoor Amenities Who to Contact Town Events and Meetings

Indoor Amenities 

Community Centres and Facilities 

During the Red-Control Zone, residents can access the EG Sports Complex for pre-registered programs. The total capacity limit for sports and recreational facilities is 10persons, unless the facility is a community centre or multi-purpose facility in which case the maximum capacity is 20 persons; for multi-purpose facilities the maximum capacity per room remains 10 persons.

Access to ice pads will be permitted through partnerships with the East Gwillimbury Minor Hockey Association and East Gwillimbury Skating Club. Ice permits will be subject to occupancy restrictions (10 per pad) and enhanced safety measures. No spectators are permitted into the facilities at this time, but each person under the age of 7 years who is participating in activities in the facility may be accompanied by one parent or guardian.

Locker rooms, change rooms, and showers in the facility will remain closed, as per the provincial health guidelines. Washrooms are available for use.

Some limited permits and programs will be provided at Ross Family and Holland Landing Community Centre. For more information on booking visit our Facility Book page. 

View the Health & Active Living Guide for a full list of virtual and in-person programming for the Spring.  

East Gwillimbury Public Library 

The Library is offering in-library browsing, one-hour computer access per customer per day, check-in and check-out services as well as maintaining the contactless pick-up service. Branches will allow for 5 customers in the library at a time. For more information visit their website.links to external site 

Outdoor Amenities 

Residents are permitted to walk through parks and trails throughout the Town for exercise and to walk their dogs.

Outdoor Ice Surfaces Update

The Town's two outdoor ice surfaces located at Ridge View Park and Mount Albert Community Centre Park have been closed for the season due to warm temperatures. For ways to stay active outdoors in EG, visit the Outdoor Amenities page. 

Conducting Town Business During COVID-19

While we continue to navigate the COVID-19 recovery, there are new ways that you can interact with the Town.
Below, are a few commonly requested services and how you can complete them during these unique times.

Paying your water or tax bill 

The Town continues to take payments for water and tax bills through a variety of processes. You can:

  • Pay your bills online through your bank (select East Gwillimbury Taxes / East Gwillimbury Water or
  • Complete the pre-authorized payment form at and email it to taxwater@eastgwillimbury.calinks to external site to sign up!
  • Drop off our cheque at the drop box located at the front of the Civic Centre

Purchase a Green Bin or Blue Box 

During COVID-19, you can still purchase a new green bin or blue box. Green bins are $21.70 and blue bins are $11. Visit the Garabge and Recycling Page and email it to Our Customer Service Team will complete the payment and our great Roads team will deliver your bin right to your house! Bins are delivered once a week on Fridays.

Participate in a Recreation Program 

During the beginning of COVID-19, the Town had to close all municipal facilities and cancel all in-person
programs. To help our residents stay healthy and active we launched the Health & Active Living Challenge on our social media channels. All of the videos are still available with fun fitness, and family activities at to external site. The Town is running virtual programs. To learn more visit the Health & Active Living Guide page.

Purchase a Fire Permit 

To obtain a fire permit, please visit the Fire Permits webpage, complete the fire permit application form and the Credit Card Authorization form. Please note: the date and signature are mandatory to be included on the application form. Scan both forms and email them to customerservice@eastgwillimbury.calinks to external site for processing
or drop it off at the Town’s dropbox with the completed forms and a cheque for $37.80 in an envelope with your
name, phone number and email address.

Purchase a Dog License 

Dog licenses are $35.90 and $26.60 for seniors (65+). To purchase a license complete the Credit Card
Authorization form on our Animal Control webpage and email it to customerservice@eastgwillimbury.calinks to external site for processing. Customer Service will then mail out the dog tags to your address.

Who to Contact

Town Events and Meetings 

Town Events 

To stay up to date on upcoming event details sign-up for the eNewsletterlinks to external site

Council Meetings 

Upcoming meeting dates and agendas are available at to external site