Town Response to COVID-19

Click here to find up to date information related to the Town's response to COVID-19

 > Home Page > About Us > Public Notices > General Notices > COVID-19 Updates > Help for Businesses

Help for Businesses


Business Information & COVID-19 Support 

The East Gwillimbury Economic Development Department is here to support our business community. As we navigate the COVID-19 pandemic, we are working with our industry partners to ensure that you have the supports you need.

Please e-mail the team if you require any assistance navigating
the information and resources below. 


 Business Recovery Information Centre 

Business Assessment Tool

In partnership with the Northern Six (N6) municipalities and York Region Economic Strategy Office, we have worked together to launch a Business Recovery Information Centre to help business owners navigate through COVID-19.

To request information and assistance from an Economic Development Officer, please use the  
Business Assessment Toollinks to external site.

COVID-19 Response Fund

In response to the negative impact COVID-19 is having on local businesses, South Lake Futureslinks to external site established the COVID-19 Response Fund to offer loans between $5,000 and $20,000 below prime rate to support businesses impacted by the pandemic.

 For more information on this fund, please contact: Tom Ross at

 Regional Relief and Recovery Fund (RRRF) 

The Regional Relief and Recovery Fund (RRRF)links to external site , available through South Lake Futures, provides financial contributions (interest-free loans) to help support fixed operating costs of SMEs, where business revenues have been affected by the COVID-19 pandemic and have been unable to access other Government of Canada measures.

CFDCs will focus on assisting “main street” businesses, such as retail shops, restaurants, corner stores, and businesses of strategic importance to their communities, with loans up to $40,000. Review the program guidelineslinks to external site and click herelinks to external site for the application form. 

COVID-19 Business Recovery Grant Program


snapdlinks to external site is offering a COVID-19 Business Recovery Program that will provide small business owners grants valued from $500 to $25,000 to access marketing experts, promotional tools and best of all – an audience. Grants are available to any business, not for profit, and service club. The program runs from September 01 to December 31, 2020. Click herelinks to external site to access the application form. 


 Business Updates

  • The East Gwillimbury Economic Development team will continue to support businesses during this difficult time. To ensure the health and safety of our clients and staff, all business support activities will be conducted via telephone (905) 478-4282 and e-mail.
  • Due dates for municipal property taxes and utility bills remain as normal timelines indicated on the bills. Residents are encouraged to pay if able, however, interest and penalty are being waived until July 31, 2020 for those who require additional time. If there is a concern regarding the ability to pay a bill, please e-mail the Finance Department. 
  • The Town of East Gwillimbury’s Community Support Hotline is now open Monday to Friday from 8:30 a.m. to 4:30 p.m. at (905) 478-3820 to provide hands-on assistance to residents and small business owners in identifying and applying for COVID-19 related Federal, Provincial, and Municipal Support Programs.
  • The East Gwillimbury Chamber of Commercelinks to external site continues to support local businesses throughout these unprecedented times. Please e-maillinks to external site the Chamber of Commerce directly with any questions you may have as the EGCOC office will be working remotely. Please visit the event calendarlinks to external site for upcoming events and seminars. 
  • South Lake Futureslinks to external site remains committed to serving clients during this challenging time. Offices will be staffed but closed to the public until further notice. They will continue to be available through e-maillinks to external site and telephone 1 (866) 605-1244. Ongoing updates will be posted to their website and social media. 
  • York Small Business Enterprise Centre links to external site continues to offer business supports and consultations via e-maillinks to external site and the office remains closed to the public until further notice. Please visit the events calendarlinks to external site for upcoming events and seminars. 
  • Updated October 19, 2020: The Government of Ontario Emergency Informationlinks to external site As the number of new cases continues to rise, Ontario is taking action to prevent and stop the spread of the virus and avoid stricter lockdowns. Face coverings or masks are now mandatory in all public indoor settings across the province, such as businesses, facilities, and workplaces, with limited exemptions, including corrections anddevelopmental services. 
  • Additional measures have also been implemented in Ottawa, Peel, Toronto, and York as they face higher than average rates of transmission, which include: 

the closing of: 

  • indoor gyms and fitness centres
  • casinos, bingo halls, and other gaming establishments
  • indoor cinemas, theatres, and performing arts centres or venues
  • interactive exhibits or exhibits with high risk of personal contact in museums, galleries, zoos, science centres, or landmarks

prohibiting the following: 

  • indoor food and drink service in restaurants, bars, and other food and drink establishments, such as nightclubs and food courts in malls
  • personal care services where face coverings or masks must be removed for the service, such as makeup application or beard trimming

 In addition, the government has added restrictions on gatheringslinks to external site, including:

  • pausing social circles, allowing close contact only with people living in their own household and maintaining two metres physical distancing from everyone else. Individuals who live alone may consider having close contact with another household
  • limiting indoor events or gatherings to 10 people and outdoor events or gatherings to 25 people. Indoor and outdoor events and gatherings cannot be merged together. This applies to social gatherings in private residences, backyards, parks and other recreational areas. Those who are found guilty of hosting events exceeding the gathering limits can face a fine starting at $10,000, and each guest can face a ticket of $750.
  • 211 Ontario Information Hotlinelinks to external site is your primary source for information on government and community-based social services.  Find local services and supports in areas such as Foodbanks, Food Delivery, Helplines, Housing Support, Mental Health Support, Ready to Eat/Take Away Meals, and more. This hotline is free and confidential and available by TTY: 1 (888) 340-1001, e-maillinks to external site, live chat 24 hours a day and 7 days a week in over 100 languages. 

Business Resources and Program Links

FanSaves Gift Certificate Program

The East Gwillimbury Chamber of Commercelinks to external site partnered with FanSaves links to external site to support the local business community. This platform is free to EG businesses and will allow people to buy gift certificates from businesses that are currently closed or offering limited services, which they can use at a later date. Fill out this online formlinks to external site to sign up and start selling. 


Distantly links to external site is an online donation platform that allows community members to make direct donations to small businesses in East Gwillimbury. The goal is to lessen the impact of non-essential closures by enabling customers to continue supporting businesses until they are able to full re-open. Add your business for free here. links to external site


ShopHERElinks to external site provides East Gwillimbury businesses the opportunity to develop online presence. The program provides a customized online store on Shopify, hands-on assistance with setting up and launching the online store, training and support for digital marketing, and access tools to launch of their online store. ShopHERE links to external site is free but businesses will be responsible for the monthly Shopify fee after the 90-day trial.

Star Metroland Media 

Star Metroland Media is supporting local businesses by voicing their concerns in newsrooms and helping them connect to customers through their platforms. Check out their online and print community newspapers where businesses that are open and ready to serve the community are featured. 

East Gwillimbury Publicationlinks to external site


Government of Canada

During this extraordinary time, the Government of Canada is taking strong action to help Canadian businesses as COVID-19 is affecting them, their employees, and their families. Help includes benefits, tax credits, and new funding.


  • COVID-19 Resources for Canadian Businesseslinks to external site - Full list of resources and information on reopening, financial support, loans, and access to credit, small businesses and self-employed, suppliers, industry and international trade, and more.
  • COVID-19 Recovery Benefits for Individualslinks to external site - Workers not eligible for EI will be able to access income support through new Recovery Benefits. 
  • Canada Emergency Rent Subsidy (CERS)links to external site -  CERS provides simple and easy-to-access rent and mortgage support until 2021 for qualifying organizations affected by COVID-19.
  • Canada Emergency Wage Subsidy (CEWS) -  As a Canadian employer whose business has been affected by COVID-19, you may be eligible for a subsidy of 75% of employee wages for up to 12 weeks, retroactive from March 2020 to August 29, 2020. 
  • Canada Emergency Business Account (CEBA)links to external site - CEBA provides interest-free loans of up to $40,000 to small businesses and not-for-profits, to help cover operating costs during a period where their revenues have been temporarily reduced. This support is available until October 31, 2020. 
  • Business Credit Availability Program (BCAP) - The Government of Canada has introduced the BCAP to help Canadian businesses obtain financing during the current period of significant uncertainty. 
  • Canada Emergency Commercial Rent Assistance (CECRA)links to external site - The program will seek to provide loans, including forgivable loans, to commercial property owners who in turn will lower or forgo the rent of small businesses for the months of July, August, and September. The deadline to opt in for the final 3 months of the program is October 30, 2020.

Other Government Departments or Agencies 

For more information, please visit: Canada's COVID-19 Economic Response Planlinks to external site

Call to action for innovators, manufacturers, and service providers to help Canada meet the need for medical supplies. 

Government of Ontario

  • COVID-19 Support for Businesses links to external site- From interest and penalty relief to WSIB payment deferrals, there are provincial support available to help your business during COVID-19. 
  • List of Essential Workplaces in Ontariolinks to external site - Businesses who have questions about closures of at-risk workplaces or how emergency measures impact their business or employment can call the Stop the Spread Business Information Linelinks to external site at 1 (888)-444-3659. Help is available from Monday to Sunday from 8:30 a.m. to 5:00 p.m.. 
  • Health and Safety Guidance Documentslinks to external site - Sector-specific guidelines and posters to help protect workers, customers, and the general public from COVID-19. As new sectors of the economy begin to reopen, additional COVID-19 workplace safety resources will be added. 
  • Submit Your Ideas to Help Fight Coronaviruslinks to external site - Share your solutions, products, or services that could help the provincial government's COVID-19 response effort. 
  • Frontline and Business: Help us Support You during COVID-19links to external site - Learn how to request a temporary rule or regulation change to help your business respond to COVID-19. 
  • 211 Ontario Information Hotlinelinks to external site is your primary source for information on government and community-based social services.  Find local services and supports in areas such as Foodbanks, Food Delivery, Helplines, Housing Support, Mental Health Support, Ready to Eat/Take Away Meals, and more. This hotline is free and confidential and available by TTY: 1 (888) 340-1001, e-maillinks to external site, live chat 24 hours a day and 7 days a week in over 100 languages. 

Regional Municipality of York 

In-person business advisory services are currently transitioning to phone consultations at this time. For information please email:

York Small Business Enterprise Centrelinks to external site (YSBEC): Effective immediately, where possible, the YSBEC will be moving all in person consultations to phone consultations. Consultations that cannot be completed by phone will be postponed until further notice.  In addition, we will be evaluating all seminars and programs to see which ones can be delivered online. Please stay tuned for more information on our programs over the coming days and weeks including: