Response to COVID-19

Posted March 24, 2020

For a full list of updates and frequently asked questions please visit our dedicated COVID-19 page

 > Home Page > About Us > Public Notices > General Notices > COVID-19 Update > Help for Businesses

Help for Businesses

The COVID-19 pandemic is affecting companies locally and globally. The East Gwillimbury Economic Development team is here to support you, please e-maillinks to external site the team if you require any assistance. Below are information and resources for companies to help deal with the challenges during and after the pandemic:

Business Support Updates 

  • The East Gwillimbury Economic Development team will continue to support businesses during this difficult time. To ensure the health and safety of our clients and staff, all business support activities will be conducted via phone and online  
  • Municipal Tax & Utility Payments:links to external site For bills due at the end of March/early April, a short-term deferral plan has been put into place until May 01. Long-term deferral programs for bills due on April 30 or after are being investigated and will be shared upon review. 
  • While ongoing East Gwillimbury Chamber of Commercelinks to external site seminars and events in support of Small Business have been cancelled or postponed, our partners are working to shift to online delivery methods wherever possible. The EG Chamber is please to share with their members information on business supports through their membership with York Business Coalition. links to external site
  • South Lake Futureslinks to external site remains committed to serving their clients during this challenging time. Offices will be staffed but closed to the public until further notice. They will continue to be available through e-mail and telephone. Ongoing updates will be posted to their website and social media. 
  • To further contain the spread of COVID-19, the Ontario Governmentlinks to external site has ordered the mandatory closure of all non-essential workplaces effective as of Tuesday, March 24th at 11:59 PM. This closure will be in effect for 14 days with the possibility of extending this order as the situation evolves. Click herelinks to external site for the list of essential workplaces. 
  • Businesses who have questions about closures of at-risk workplaces or how emergency measures impact their business or employment can call the Stop the Spread Business Information Linelinks to external site at 1 (888)-444-3659. Help is available from Monday to Sunday from 8:30 AM to 5:00 PM. 

Regional Support 

York Linklinks to external site: In-person business advisory services are currently transitioning to phone consultations currently. For information please email: to external site

York Small Business Enterprise Centre (YSBEC)links to external site:  YSBEC continues to be available by telephone 1 (877) 464-9675 ext. 71572 or e-mail to external site Please stay tuned for more information on our programs over the coming days and weeks including: 

YSBEC Upcoming Webinars

​What the Coronavirus (COVID-19) Means for Your Business
Wednesday, April 01 - 11:00 AM to 12:00 PM 
Register links to external site


Create your COVID-19 Marketing Strategies Based on Your Website Metrics
Wednesday, April 08 - 11:00 AM to 12:00 PM 
Registerlinks to external site



Government of Canada

During this extraordinary time, the Government of Canada is taking strong action to help Canadian businesses as COVID-19 is affecting them, their employees, and their families. Help includes benefits, tax credits, and new funding.

Four Key Considerations for Businesses

  1. Support for employeeslinks to external site
  2. Support for businesses links to external site
  3. Business travel and eventslinks to external site
  4. Business in international marketslinks to external site

For more information, please visit: Canada's COVID-19 Economic Response Plan: Support ​for Canadians and Businesses links to external site

Call to action for innovators, manufacturers, and service providers to help Canada meet the need for medical supplies. 

Federal and Provincial Financial Support 

Business Development Bank of Canada (BDC)

  • Small Business Loanlinks to external site: Up to $100,000 can be obtained online in as little as 48 hours, from time of approval.
  • Working Capital Loanlinks to external site: Get extra funds to bridge cash flow gaps and support everyday operations.
  • Purchase Order Financinglinks to external site: Increase your cash flow to fulfill domestic or international orders with very flexible times.

For more Information, please visit: BDC – Support for Entrepreneurs Impacted by the Coronavirus (COVID-19) links to external site

Export Development Canada (EDC) 

  • EDC is supporting all Canadian exporters by offering their banks as a guarantee on loans up to $5 million. 

For more information, please visit: Export Development Canada (EDC) – COVID-19links to external site

FedEv Ontario 

  • If you are a tourism operator or small-medium sized business or organization and have received RDA funding and COVID-19 is affecting your operations, you are encouraged to contact FedDev Ontario. 

For more information, please visit: FedDev Ontario – COVID-19 links to external site

Federal and Provincial Workers Support 

Canada Emergency Response Benefit (CERB) 

  • Would provide $2,000 a month, for up to four months, for workers (wage earners, contract workers, and the self-employed) who lose their income as a result of the COVID-19 pandemic. It also applies to those still employed, but receiving income (allowing employers to keep employees) 

For more information, please visit: Canada Emergency Response Benefit (CERB)links to external site

Employment and Social Development Canada (ESDC) 

  • Work-Sharing (WS)links to external site: an adjustment program designed to help employers and employees avoid layoffs when there is a temporary reduction in the normal level of business activity, beyond the control of the employer.
  • Employment Insurance (EI) Sickness Benefitslinks to external site: one-week waiting period will be waived for new claimants who are quarantined so they can be paid for the first week of their claim.

For more information, please visit: Employment and Social Development Canadalinks to external site

    Resources for Agriculture and Agri-Food Businesses 

    March 23, 2020 Prime Minister announces support for farmers and agri-food businesses under Canada’s response to COVID-19links to external site

    Quick Facts: 

    • Grains, oilseeds, and pulse producers who participated in the 2018 Stay of Default announced this summerlinks to external site, are encouraged to contact their administrator for more details. Cattle, bison, flower, and potted plant producers should also contact their APP administrator to inquire about their eligibility for the Stay of Default.
    • The Advanced Payment Programlinks to external site is a financial loan guarantee program that provides producers easy access to credit through cash advances. For the 2019 program year, there are over 21,000 producers participating and over $3 billion in advances.
    • Administrators participating in the Stay of Default are the Alberta Sugar Beet Growers, Alberta Wheat Commission, BC Breeder and Feeder Association, Canadian Canola Growers Association, Manitoba Corn Growers Association Inc., Manitoba Livestock Cash Advance Inc., Western Cash Advance Program Inc., PEI Federation of Agriculture, and the Agricultural Credit Corporation.
    • Farm Credit Canada is our country’s leading agriculture and food lender, with a healthy loan portfolio of more than $38 billion. The Crown corporation provides flexible, competitively priced financing, management software, information, and knowledge specifically designed for the agriculture and food industries. 
    • Farmers will continue to have support under the Canadian Agriculture Partnershiplinks to external site. The comprehensive suite of business risk management programs are designed to help manage significant financial impacts and risks beyond farmers’ control.
      • The new deadlines for outstanding Advance Payments Program loans are as follows:
      • September 30, 2020: 2018 cash advances for grains, oilseeds, and pulses.
      • September 30, 2020: 2018 cash advances for cattle and bison.
      • October 31, 2020: 2019 cash advances on flowers and potted plants.

    For more information, please visit: Prime Minister announces support for farmers and agri-food businesses under Canada’s response to COVID-19links to external site

    Canadian Federation of Agriculture (CFA) 

    The CFA is reaching out weekly to Canadian farmers to identify any issues being caused by the COVID-19 outbreak and to your respective businesses.The survey will be conducted weekly every Tuesday with results submitted to your Provincial General Manager and CFA Executive every Friday morning as crisis continues. Deadline every week will be end of day Thursday EST. 

    To access the survey, please visit: Farmer Survey on COVID-19 links to external site



    Canadian Chamber of Commerce

    Canadian Federation of Independent Business (CFIB) 

    Ontario Chamber of Commerce (OCC) 

    Other Information

    Routes Connecting Communities 

    Are you looking for someone to shop/deliver on your behalf, please connect with Routes Connecting Communities Inc.links to external site. at (905) 722-4616 or Also, if you are willing to provide driving/delivery services for those in need, connect with us too. We match the need to the volunteers. 

    External Resources to Support the Workplace